An inquiry becomes a lead
A buyer leaves an inquiry on a complex page on LUN – within a minute Kommo has a lead on your stage with a contact, a note and a task if you want one.
A buyer leaves an inquiry on a complex page on LUN – within a minute Kommo has a lead on your stage with a contact, a note and a task if you want one.
Every complex follows the common rule or its own: pipeline, stage, responsible user, lead name and task.
Every inquiry is a lead of its own, and the buyer has one contact. If you want, a repeat inquiry goes into the buyer's active lead as a note and a task.
The complex, the name, the phone or the inquiry ID go into the lead name and the task text.